privacy
Privacy and Security Policy
Global Hot Shops Pty Ltd (ACN 127 353 020) owns and maintains the Global Hot Shops website (referred to as the “Site” hereafter) and the information and materials contained within it (referred to as the "Content" hereafter). Global Hot Shops highly values our relationship with you and the other users of the site and we recognize that you may be concerned about our collection, use or disclosure of your personally identifiable information that we may collect when you use our site. We have therefore implemented this ‘Privacy and Security Policy’ to inform you of the information that we collect from you, how we collect this information and what we do with it after we collect it, in addition to other general security points.
Online security commitment
Your personal information will always be treated with the greatest of care by Global Hot Shops. Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. Once you enter your information into the checkout portion of the site, it is sent instantly, encrypted, directly to our order processing system. We employ the latest 1024-bit encryption technology in all areas of the site which require you to provide payment information. This is done to protect you from unauthorized use of the information you are sending to our server. This Site is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of this site is automatically confirmed behind the scenes prior to the transmission of any sensitive information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you that the potential receiving site looks suspicious and should be avoided.
Personal information that may be collected online
Global Hot Shops collects personal information online when you create an account with us, log into your existing account, sign up for e-mail newsletters, e-mail an enquiry or suggestion, post on the blog or purchase goods from us. The information collected will include your name, postal address, billing address, e-mail address and phone numbers. We may also collect business information from companies that apply for listing on the site, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.
How personal information collected online may be used
Global Hot Shops will use your personal information only for the purposes of processing and delivering your order and to communicate effectively with you. This communication includes but is not limited to; sending e-mail newsletters, sending tax invoices, updating you with order dispatch and tracking information, sending return and exchange authorizations and sending requests for feedback. Any customer research undertaken by Global Hot Shops may lead to the publication of aggregate demographical data but will not result in any way in the direct reporting or publication of any personal information.
How personal information collected online may be shared
Global Hot Shops will never sell or rent your personal information to any other business or entity. We may only release personal information under the following circumstances; where release is required by law (for example by subpoena), where release is requested by a government agency; where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.
IP address collection and usage
Please note that by default all web server log files capture IP addresses. Global Hot Shops may use your IP address if required to help resolve problems with our server, administer our website and to track web usage. This information is used internally only and is not shared with anyone else.
Being included in and removed from our e-mail newsletters
You will be included in the Global Hot Shops e-mail newsletters (which include competitions, new product arrival alerts and other communication related to our products or the services we offer) if you subscribe to our e-mail newsletters, if you make a purchase from us or if you have requested that we notify you of an items expected arrival and we expect to receive other items that are similar or complimentary. You may unsubscribe from the e-mail newsletters whenever you wish (all e-mail newsletters contain a link to unsubscribe) and if done you will not receive e-mail newsletters from us again.
Security regarding Viruses
All possible care is taken by Global Hot Shops to ensure that our site and all associated data transmissions are free from viruses, however it is your ultimate responsibility to scan any such data for viruses.
Security regarding persons under 18 years of age
Global Hot Shops requires that any information provided to us, any contact made with us and any purchases made with us by any persons under the age of 18 years have the prior consent of either a parent or guardian.
Other Security information to note
Global Hot Shops strongly recommends that you sign out or close your browser once you have finished using the Site. This will ensure that others cannot access any of your personal information and/or previous correspondence with us. As an individual you are solely responsible for the security of and access to your computer in addition to being solely responsible for maintaining the secrecy of your username and passwords and any account information related to your Global Hot Shops membership.
Third party exclusions
Our Site may contain links to other sites. Please note that Global Hot Shops is not responsible for the privacy or security practices or the content of any of those linked sites. You enter any linked sites at your own risk.
Revisions to this policy, conditions of use and notices
This Global Hot Shops Privacy and Security Policy may change over time as the Australian Federal Government introduces new or revises existing legislation. As such, the use of information which we gather now is subject to those policies and terms as modified. If you visit our site, your visit and any dispute over Privacy and Security is subject to the current policy and our legal notices, including the application of the laws of the State of Victoria, Australia. We therefore encourage you to regularly review this content to obtain the latest information on our policies.
If you would like to obtain further information on Privacy Legislation you can visit the Federal Privacy Commissioner at www.privacy.gov.au or contact any of our support staff at Global Hot Shops through the ‘Contact Us’ link in this Site.
This Privacy and Security Policy was last updated on 18th March 2009.